Teladoc Health
Transforming Telehealth with Reliable Whole-person Care

Starting with the simple yet revolutionary idea, “Everyone should have access to the best healthcare anywhere in the world on their terms,” Teladoc Health (TDOC) is a trailblazer in the telemedicine industry. Since its inception in 2002, it has made significant progress in turning its founding vision into reality. Today, the company is the only virtual-first, whole-person care company with the technology and expertise to improve health for all.

TDOC offers primary, chronic and urgent condition management through a round-the-clock engagement and proprietary data signals. Its artificial intelligence and machine learning models facilitate enhanced interactions while the hyper-personalized platform they power caters to individuals, employers, clinicians and hospitals.

“We are positioned for long-term, sustainable success with our ability to unlock new opportunities for positively impacting the health and wellbeing of the people we serve and the industry at large,” says Chuck Divita, III, Chief Executive Officer.

Innovation is at the heart of TDOC. It drives the firm to combine in-person and virtual care on one comprehensive platform built to restore health. At the same time, the hybrid, customer-centric company delivers quality health with its remodeled mobile application comprising a full range of healthcare solutions. From managing complex health conditions to general annual check-ups, it delivers top-tier treatments to individuals of differing cultures and ages.

TDOC’s efforts expand outside individualized service. Many employers leverage its versatile healthcare plans to nurture a fit work environment. In such engagements, it delivers evidence-based care that eases decision-making and notably enhances performance levels throughout their workforces.

Conversely, TDOC provides hospitals with a blend of in-house point-of-care devices and solutions like telehealth displays and plug-and-play software for delivering new-age healthcare to modern-day patients.

Topping TDOC technologies are Viewpoint and Solo, two browser-based applications that enable clinicians to transform any existing technology into virtual care endpoints. The software streamlines patient workflows, interactions and decision-making using data analytics and video consultations. Digitizing smartly, the company collects touchpoint information in real time and converts it into data indicators that empower clinical accuracy.

We are positioned for long-term, sustainable success with our ability to unlock new opportunities for positively impacting the health and wellbeing of the people we serve and the industry at large

Beyond these competencies, TDOC’s digital proficiency extends to recording sugar levels, weight management journeys, follow-ups and overall health. More than a regular health tracker, it creates a user-friendly virtual map of patient records alongside organizing hospitals’ dashboards. Highlighting ease of use, over 90 percent of its members have reported positively, with four times higher telehealth utilization than the industry average.

Through a diverse lineup of devices, healthcare plans, and software, TDOC transforms the relationships individuals have with their healthcare providers. It plans to push scalability and welcome new mental health clinicians to expand remote behavioral support. Prioritizing cognitive well-being, the company stays open to whole-person care.

Striking a balance between the traditional and advanced capabilities of in-house members, outsourced clinicians and AI, TDOC's multi-decadal data analytics is set to spark longterm success in the ever-evolving healthcare industry.